Front Desk Receptionist

Physiohealth Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A high-end wellness clinic in Dubai seeks a Front Desk Receptionist. This full-time position involves welcoming clients, managing appointments, and ensuring a high standard of customer service. The ideal candidate will have strong organizational and communication skills, experience in a similar role, and a professional demeanor suitable for a luxury environment. Fluency in English is mandatory, with additional languages being a plus.

Qualifications

• Proficient in handling phone calls and client inquiries.
• Demonstrates exceptional organizational abilities.
• Possesses strong communication and customer service skills.

Responsibilities

• Welcome clients warmly and manage appointments.
• Handle administrative tasks and maintain the reception area.
• Ensure effective communication between clients and staff.

Skills

Phone Etiquette and Receptionist Duties

Organizational skills

Communication and Customer Service skills

Ability to work in a fast-paced environment

Fluency in English

Job description

Company Description

PhysioHealth Dubai is a state-of-the‑art wellness and recovery clinic designed to blend advanced medical science with a luxurious and comforting environment. The clinic offers a comprehensive range of services, including physiotherapy, rehabilitation, aesthetic and beauty treatments, along with premium facilities such as an oxygen chamber, cryotherapy, spa area, and a private gym. Located in Dubai, PhysioHealth aims to redefine recovery by integrating medical expertise with the ambiance of a luxury retreat to enhance the well‑being of its clients.

Role Description

This is a full‑time on‑site role for a Front Desk Receptionist at PhysioHealth Clinic in Dubai. The Front Desk Receptionist will be responsible for warmly welcoming clients, answering phone calls, and managing client appointments and inquiries. Additional responsibilities include handling administrative tasks, maintaining the reception area, and ensuring seamless communication between clients and staff. The role requires exceptional organizational and interpersonal skills to provide an outstanding customer experience.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong organizational skills
• Excellent Communication and Customer Service skills
• Ability to work efficiently in a fast‑paced environment
• Fluency in English is required; additional language skills are a plus
• Prior experience in a similar role is mandatory
• Professional demeanor and appearance suitable for a high‑end establishment