Front Desk & Guest Services Specialist

Premier Inn Hotels - Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is looking for an experienced Hotel Receptionist. You will welcome guests, manage guest check-ins and check-outs, and handle payments. The ideal candidate will have excellent communication and organizational skills, and at least one year of experience in a hotel front office. Knowledge of the Arabic language and Opera (PMS) is also required. The role offers a competitive salary, accommodation, transportation, and opportunities for career growth.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance including dental

Career growth and development opportunities

Qualifications

• Minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
• Knowledge of Arabic language – speaking, writing and reading.

Responsibilities

• Greet and welcome guests, visitors, suppliers.
• Ensure payments are made according to cash handling procedures.
• Identify corporate leads and build long-term relationships.
• Carry out general office duties to ensure smooth running of reception area.
• Ensure safety of all guests in line with safety procedures.

Skills

Customer-oriented approach

Excellent communication skills

Strong attention to details

Flexible and able to work under pressure

Proactive and excellent organizational skills

Tools

Opera (PMS)

Job description

A leading hotel chain in Dubai is looking for an experienced Hotel Receptionist. You will welcome guests, manage guest check-ins and check-outs, and handle payments. The ideal candidate will have excellent communication and organizational skills, and at least one year of experience in a hotel front office. Knowledge of the Arabic language and Opera (PMS) is also required. The role offers a competitive salary, accommodation, transportation, and opportunities for career growth.