Franchise Hotel - Mason

InterContinental Hotels Group; Dubai; On-site; AED 110,000 - 147,000; Full time

Job summary

A global hotel chain in Dubai is seeking a Maintenance Representative to ensure the smooth operation of hotel facilities. Responsibilities include repairing and maintaining items, overseeing cleanliness, and adhering to safety standards. Ideal candidates will have a year of maintenance experience and a high school diploma. Strong communication skills and familiarity with tools like HotSos and Opera are essential. Join a team that values inclusivity, supports your growth, and creates a welcoming work environment.

Benefits

Competitive salary

Wide range of benefits

Inclusive work environment

Qualifications

• At least one year of maintenance or repair work experience.
• Familiarity with building equipment and hand tools.
• CPO certification preferred if the hotel has a pool.

Responsibilities

• Repairing, replacing, and refurbishing items around the hotel.
• Following the preventative maintenance calendar.
• Taking responsibility for the safety and cleanliness of areas.

Skills

Maintenance or repair work experience

Communication skills

Familiarity with Microsoft Office

Basic plumbing knowledge

Building management program familiarity

Education

High school diploma or vocational training

Tools

HotSos

Opera

Lutron

Bartech

Inncom

Job description

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

Day to Day

We go above and beyond to keep our guests’ experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.

• Repairing, replacing and refurbishing items around the hotel
• Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
• Following the preventative maintenance calendar and looking for new ways to improve our guests’ experiences
• Keeping your supervisor or duty manager in the loop with supply levels
• Being ready to step up and take on extra duties when the team needs you

Requirements

• You’ll have at least one year of maintenance or repair work under your belt
• A high school diploma or related vocational training
• You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom
• On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal
• A reasonable level of fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot
• As well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
• Great communication skills, you’ll be warm, welcoming and easy to talk to

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.