Food Beverage Server - Banquet

AccorHotel; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking dedicated staff to deliver exceptional service during banquet events. Responsibilities include setting up banquet rooms according to specific requirements, assisting with event operations, and ensuring guest satisfaction by addressing their needs promptly. Candidates should possess excellent communication skills and work well under pressure. This full-time position offers the opportunity to work in a dynamic environment with potential for growth.

Qualifications

• Excellent communication and organizational skills.
• Highly responsible & reliable.
• Work well under pressure in a fast-paced environment.
• Fluency in English; additional languages are a plus.

Responsibilities

• Provide warm and engaging service to Guests.
• Set up banquet rooms according to requirements.
• Assist with setup and breakdown of events.
• Monitor and respond to Guest needs during events.
• Follow safety and sanitation policies.

Skills

Excellent communication

Organizational skills

Interpersonal abilities

Problem-solving abilities

Reliability

Job description

Responsibilities

• Consistently offer professional friendly warm and engaging service to Guests.
• Set up banquet rooms according to function requirements ensuring attention to detail in table settings linens glassware and equipment.
• Assist with the setup and breakdown of banquet events ensuring smooth and efficient operations.
• Maintain a detailed understanding of all banquet menus buffet setups and bar service options.
• Monitor and respond to Guest needs during events resolving any issues promptly and professionally.
• Follow all safety and sanitation policies when handling food and beverages.
• Participate in preevent briefings to understand the event schedule and expectations.
• Work closely with the Banquet Manager kitchen team and other departments to ensure seamless service.
• Ensure all linens are counted and handled properly at the end of shifts.
• Maintain and organize banquet equipment reporting any damage or shortages to the Banquet Manager.
• Handle Guest feedback and concerns efficiently escalating issues to the Banquet Manager when necessary.
• Attend preshift weekly and monthly meetings to enhance service standards and continuously improve the Guest experience.

Qualifications

• Excellent communication and organizational skills.
• Highly responsible & reliable.
• Work well under pressure in a fast paced environment.
• Strong interpersonal and problem solving abilities.

Additional Information

• experience is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English additional languages are a plus

Remote Work

No

Employment Type

Fulltime