Fitness Instructor

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi seeks a Fitness Instructor responsible for providing exceptional guest relations in the fitness environment. Ideal candidates should have experience in a luxury hotel, vocational qualifications in Anatomy & sports coaching, and excellent interpersonal skills. The role involves supervising fitness suite users and ensuring compliance with safety standards. Attractive benefits and development programs are included.

Benefits

Learning & Development programs

Complimentary nights through MOstay

Health benefits and wellness programs

Retirement Plans

Qualifications

• Previous experience in a similar position required.
• Ability to understand guest needs and expectations.

Responsibilities

• Provide Guest Relation services in a recreation environment.
• Ensure compliance with Normal Operating Procedure and Emergency Action Plan.
• Supervise and assist Fitness Suite users.

Skills

Interpersonal skills

Customer service

Education

Vocational qualifications in Anatomy & sports coaching

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Fitness Instructor to join our Leisure Team.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Leisure Department, Fitness Instructor is responsible for providing Guest Relation services in the context of the recreation environment, specifically regarding the Health and Fitness operation. Ensures all guests are greeted and treated in accordance with LQA standards. Provides information relating to all Beach Club services/activities. The Fitness Instructor reports to the Fitness Supervisor.

As Fitness Instructor, you will be responsible for the following duties:

• Reports directly to and communicates with the Fitness Supervisor on all pertinent matters affecting the overall health & fitness operation.
• On a daily basis takes responsibility for the safe operation of the Fitness Suites in accordance with the Normal Operating Procedure (NOP) and Emergency Action Plan (EAP).
• Recognizes and acknowledges all guests & members encouraging a friendly, welcoming and social atmosphere, in accordance with LQA standards.
• Provides supervision and basic assistance for all Fitness Suite users, including basic inductions detailing correct usage of machines.
• Be confident, flexible, safety minded, enthusiastic at all times and possess good spoken English skills. Must have a friendly nature and be able to smile and interact with an international clientele base.
• Communicates efficiently with other members of the Fitness Team regarding all matters, including specific training requests/needs of guests/members, for attention of the qualified Fitness Instructors.
• Under the guidance of the Fitness Supervisor helps, produces, operates and constantly updates the current departmental SOP’s in so far as they affect the work of the Fitness Team.
• Be fully conversant with the departmental NOP/EAP and ensures constant compliance with its wording.
• Performs daily recorded checks on all fitness equipment, cleanliness, and issues.
• Reports all injuries, accidents/incidents, and maintenance issues to the Assistant Recreation Manager immediately.
• Gains in depth knowledge of entire recreation operation and be proactive in suggesting new ideas.

As Fitness Instructor, we expect from you:

• Previous experience in a high volume internationally recognized luxury hotel chain and a few years in a similar position is required
• Vocational qualifications in Anatomy & sports coaching
• Outgoing personality with excellent interpersonal skills
• Ability to understand guest needs and expectations and to deliver superior customer service

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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