F&B Captain (Seasonal - 6 Months Contract)

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a candidate in Dubai for a position focused on guest satisfaction and team management in food and beverage services. Responsibilities include ensuring quality service, maintaining a well-trained staff, and upholding sanitation standards. Ideal candidates will have a diploma in Hotel Management and experience in restaurant operations.

Qualifications

• Previous experience in Food & Beverage/Restaurant and Banquet operation.
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.

Responsibilities

• Promote and ensure guest satisfaction through strong team environment.
• Assure total guest satisfaction in food and beverage service.
• Maintain a safe and sanitary work environment.

Skills

Guest service skills

Leadership

Teamwork

Attention to detail

Education

College diploma in Hotel Management or related field

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Key Duties and Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Train, maintain and enforce all Anantara Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served

Qualifications

• College diploma in Hotel Management or related field
• Previous experience in Food & Beverage/Restaurant and Banquet operation
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills