Express Control Tower Lead - Real-Time Ops & Optimization

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global air cargo company in Dubai is seeking an Express Control Tower Controller to manage operations and ensure effective incident management. The successful candidate will have over 8 years of experience in the Logistics or Air Cargo industry and will be responsible for network-wide decision-making, optimizing service performance, and leading operational reviews. Attractive tax-free salary and unique travel benefits are included. Experience in control tower functions and performance management is essential for this role.

Benefits

Tax-free salary

Travel benefits

Flight discounts

Hotel stay discounts

Qualifications

• 8+ years experience in Logistics/Cargo/Air Cargo.
• Experience in Logistics/courier and express industry.
• Prior experience in developing and operating a control tower function.

Responsibilities

• Make real-time decisions on Express operations.
• Manage operational service capabilities and schedules.
• Identify threats and opportunities during operational disruptions.
• Lead bi-weekly performance reviews with stakeholders.

Skills

Logistics/Cargo/Air Cargo experience

Vendor management

Performance management

Control tower function

Express operational capabilities

Data analytics

Education

Degree or Honours (12+3 or equivalent)

Tools

Express functional dashboards

Job description

A leading global air cargo company in Dubai is seeking an Express Control Tower Controller to manage operations and ensure effective incident management. The successful candidate will have over 8 years of experience in the Logistics or Air Cargo industry and will be responsible for network-wide decision-making, optimizing service performance, and leading operational reviews. Attractive tax-free salary and unique travel benefits are included. Experience in control tower functions and performance management is essential for this role.