Executive Office Support Assistant

AUE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious higher education institution in Dubai is seeking an Executive Office Support Assistant. This role involves providing high-level operational and administrative support to the Office of the President/Vice President. The ideal candidate should possess a Bachelor's or Master's degree, at least 4-7 years of relevant administrative experience, and be bilingual in Arabic and English. The position also requires strong multitasking abilities and excellent problem-solving skills.

Qualifications

• Minimum 4-7 years of administrative experience supporting senior management.
• Ability to manage smooth operations of an executive office.
• Duties involve high-level operational and administrative support.

Responsibilities

• Screen and prioritize correspondence for the President/Vice President.
• Coordinate visits of dignitaries with the Protocol Director.
• Maintain and update the calendar of the President/Vice President.
• Draft and review official documents in Arabic.
• Manage confidential information discreetly.

Skills

Strong multitasking and organizational skills

Bilingual proficiency (Arabic and English)

Sound judgment

Knowledge of academic procedures

Professionalism in interactions

Commitment to confidentiality

Effective problem-solving skills

Education

Bachelors or Masters degree in Business Administration

Job description

Job Title: Executive Office Support Assistant

Department: Office of the Vice President / President

Institution: American University in the Emirates (AUE)

Job Purpose

The Executive Office Support Assistant provides high‑level operational and administrative support to the Office of the President/Vice President. The role ensures the efficient functioning of executive operations, supports decision‑making processes and facilitates communication and coordination between internal and external stakeholders.

Qualifications & Education

• Bachelors or Masters degree in Business Administration or a related field.

Experience

• Minimum of 4 to 7 years of administrative experience supporting senior or top‑level management in a higher education or similar professional environment.

Skills / Knowledge / Competencies

• Strong multitasking and organizational skills.
• Bilingual proficiency (Arabic and English) is mandatory.
• Demonstrated independence, sound judgment and a high level of responsibility.
• Knowledge of academic and administrative procedures, student policies and university protocols.
• Ability to maintain professionalism in all interactions with faculty, students and external stakeholders.
• Strong commitment to confidentiality and discretion.
• Ability to manage the smooth day‑to‑day operations of an executive office.
• Effective problem‑solving skills with the ability to resolve issues independently.

Key Responsibilities

• Screen, review and prioritize incoming correspondence and matters ensuring the President/Vice President is informed of key issues.
• Coordinate and plan visits of dignitaries and official guests in collaboration with the Protocol Director.
• Support the implementation of directives, projects and initiatives assigned by the President/Vice President and monitor progress to ensure timely completion.
• Draft, review and edit letters, reports, speeches and official documents in Arabic.
• Verify the accuracy and appropriateness of sensitive Arabic documents prepared by others.
• Maintain and update the President/Vice President’s calendar, meetings and appointments.
• Organize and schedule meetings ensuring all attendees are properly informed of timings and logistics.
• Interact professionally with internal and external visitors demonstrating tact, discretion and sound judgment.
• Manage multiple simultaneous tasks and projects ensuring timely and effective execution.
• Operate with minimal supervision while contributing effectively as a member of the broader university team.
• Handle highly confidential information with the utmost discretion.
• Represent the President's Office in interactions with external officials, institutions and partner organizations.
• Ensure high accuracy and adherence to deadlines in all tasks and deliverables.

About American University in the Emirates (AUE)

The American University in the Emirates (AUE) invites applications from well‑qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai International Academic City and is accredited by SACSCOC and the Commission for Academic Accreditation.