Executive Lounge Receptionist - Hilton Abu Dhabi Yas Island

TALENTMATE; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality provider seeks an Executive Lounge Receptionist at Hilton Abu Dhabi Yas Island. The ideal candidate will manage executive guests' enquiries, process check-ins/check-outs, and maintain guest supplies. With prior front office experience, excellent presentation, and communication skills, this role emphasizes exceptional service delivery. The position is full-time and offers a dynamic environment in a prestigious hotel setting.

Qualifications

• Previous Front Office experience in a hotel or retail sector.
• Previous experience in Food & Beverage.
• Multi-lingual is preferred.

Responsibilities

• Welcome executive guests and manage their enquiries.
• Process check-ins and check-outs accurately.
• Replenish guest supplies and amenities to standards.
• Stay updated on hotel services and VIP requests.
• Maintain professional demeanor emphasizing hospitality.
• Comply with hotel security and health regulations.

Skills

Excellent personal presentation

Communication skills

Organisational skills

Calm and efficient

Passion for guest service

Job description

Executive Lounge Receptionist – Hilton Abu Dhabi Yas Island

Job Overview
An Executive Lounge Receptionist ensures the satisfaction of executive guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

• Welcome executive guests on arrival and assist them during their stay, dealing efficiently with enquiries and any complaints
• Process accurate check‑ins and check‑outs
• Ensure that all guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and guest service
• Comply with hotel security, fire regulations and all health and safety legislation
• Execute executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and team in an environmentally conscious manner

What are we looking for?

• Previous Front Office experience in the hotel, leisure or retail sector
• Previous Food & Beverage Experience
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of guest service

Preferred

• Previous experience in Executive Lounge in a hotel environment
• Multi‑lingual

Work Location – Hilton Abu Dhabi Yas Island

Schedule – Full‑time

Brand – Hilton Hotels & Resorts

Job Function – Guest Services, Operations, and Front Office

Role Level – Entry‑Level

Country – United Arab Emirates

City – Abu Dhabi