Executive, Compliance & Quality Operations (Cross-Border)

noon; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform in the UAE is seeking an Executive – Compliance & Quality Operations to support compliance monitoring and quality assurance across cross-border logistics operations. Ideal candidates will have a Bachelor's degree related to the field, 2-5 years of relevant experience, and proficiency in WMS/TMS platforms. This role demands high attention to detail, strong Excel skills, and the ability to communicate compliance issues effectively. Join a team focused on continuous improvement and operational excellence.

Qualifications

• 2–5 years of experience in logistics operations, compliance monitoring, or quality assurance roles.
• Ability to observe, audit, and report without influencing decisions.
• High attention to detail and strong documentation accuracy.

Responsibilities

• Monitor daily operational dashboards for compliance.
• Conduct audits to verify SOP adherence.
• Record findings and escalate compliance violations.

Skills

Logistics operations

Compliance monitoring

Quality assurance

Excel (Pivot Tables, Lookups)

Education

Bachelor’s degree in Logistics, Supply Chain Management, Operations, or Business Administration

Tools

WMS

TMS

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day.

NUB: Fugistics

What you’ll do

The Executive – Compliance & Quality Operations (Cross-Border) supports the Compliance Manager by executing day-to-day compliance monitoring, audits, and data validation across cross-border logistics operations.

The role focuses on ensuring SOP adherence on the ground, early identification of compliance risks, accurate operational data reporting, and supporting continuous quality improvement across hubs and partners.

• Monitor daily operational dashboards to identify DG and prohibited goods exceptions, SLA risks, and customs or documentation delays.
• Track and validate real-time shipment status across WMS and TMS systems.
• Ensure compliance-related data (DG declarations, customs documents, screening results, PODs) is complete, accurate, and updated within defined timelines.
• Highlight deviations, risks, and exceptions through structured daily reports to the Compliance Manager.
• Conduct daily and scheduled floor audits to verify SOP adherence across shipment intake, screening, segregation, labeling, packaging, staging, and handover.
• Perform document-based audits covering HS code accuracy, invoice and manifest consistency, and weight/content declarations.
• Record audit findings, non-conformances, and supporting evidence in the Quality Management System (QMS).
• Observe and verify DG and prohibited goods screening processes (system-based and physical, including X-ray/manual checks).
• Confirm correct application of hazard labels, handling instructions, and DG documentation as per IATA and IMDG requirements.
• Maintain logs for detained, rejected, or seized shipments, including photographs and audit evidence.
• Immediately escalate high-risk, repeat, or systemic compliance violations to the Compliance Manager.
• Support incident investigations related to seizures, failed deliveries, SLA breaches, and compliance violations by collecting factual evidence.
• Support Root Cause Analysis (RCA) through timeline reconstruction, system screenshots, and audit observations.
• Provide on-the-spot corrective feedback for minor SOP deviations without overriding approved SOP authority.
• Prepare daily compliance summaries, audit status updates, and SLA risk alerts.
• Coordinate with operations teams to clarify data discrepancies while maintaining independence from execution decisions.
• Support internal and regulatory audits by ensuring records are complete, accurate, and readily retrievable.

What you’ll need?

• Bachelor’s degree in Logistics, Supply Chain Management, Operations, Business Administration, or a related field.
• 2–5 years of experience in logistics operations, compliance monitoring, or quality assurance roles.
• Working knowledge of WMS and TMS platforms.
• Strong Excel skills, including Pivot Tables and Lookups (dashboard exposure preferred; SQL is an advantage).
• High attention to detail with strong documentation accuracy and observation skills.
• Clear, factual communication skills with the ability to escalate issues professionally and objectively

Who will excel?

• Detail-oriented professionals with a strong compliance and quality mindset, comfortable working in operational environments.
• Individuals who can independently observe, audit, and report without influencing day-to-day execution decisions.
• Professionals comfortable working flexible hours, including weekends and extended shifts, based on operational needs.
• Team players with strong integrity, objectivity, and the ability to provide fact-based feedback and escalation.

Is this you?