Events Operation Manager

Supertech Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading event management company is seeking an Events Operation Manager to manage event operations for mega and small events. The candidate will be responsible for overseeing planning, ticketing management, and ensuring client satisfaction. Ideal for someone with 1-3 years of experience, especially in the events sector, and a degree related to event management. Strong organizational skills and a passion for events are essential for this role, based in Dubai.

Qualifications

• 1-3 years of experience in event operations, especially with mega and small events.
• Strong ticketing operations management.
• Technical background in software or hardware is an advantage.

Responsibilities

• Oversee planning, coordination, and execution of events.
• Manage ticketing processes and operations.
• Collaborate with internal teams and stakeholders for ticket sales.

Skills

Event planning

Ticketing management

Coordination

Education

Bachelor's degree in Event Management, Business Administration, or related field

Job description

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?

Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?

If yes, you're in the right place.

webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.

Job Overview

We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.

The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.

Key Responsibilities

• Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.
• Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.
• Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.
• Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.
• Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.
• Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.
• Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.

Requirements

• 1-3 years of proven experience in event operations, specializing in both mega and small events.
• Bachelor's degree in Event Management, Business Administration, or a related field.
• Technical background in software, hardware, or network is a significant advantage.
• Strong understanding and experience in managing ticketing operations as a part of the event scope.
• Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.
• Experience in working on F1 events or any international events is a significant advantage.