EN - Housekeeping Attendant

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a dedicated Housekeeping Attendant to ensure cleanliness and presentation standards across guest rooms and public areas. The ideal candidate will have a warm and caring personality, strong organizational skills, and the ability to anticipate guest needs. Responsibilities include maintaining area cleanliness, replenishing supplies, and promptly addressing guest requests. Full-time position with no remote work options, suitable for those with a passion for guest services.

Qualifications

• Warm and caring personality with previous housekeeping experience preferred.
• Ability to anticipate and focus attention on guest needs professionally.
• Excellent organizational and time management skills.

Responsibilities

• Provide consistent housekeeping service to various hotel areas.
• Cleans and maintains assigned areas according to standards.
• Replenish guest supplies and report any damages promptly.
• Maintain cleanliness of equipment and record room status accurately.

Skills

Organizational skills

Time management

Professionalism

Job description

• To provide a consistent housekeeping service to guest rooms balconies bathrooms restaurants public areas and circulatory areas that meet the hotels standards for cleanliness and presentation.
• Cleans and maintains areas of responsibility according to set standards and procedures
• Replenish guest supplies
• Ensure guests requests are promptly and courteously met
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness and repair
• Maintain a section room report as well as a daily productivity report
• Attend daily briefings with supervisor and takes on daily assigned tasks
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints reporting them to Supervisor immediately
• Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Comply with hotels health safety and hygiene policy
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Carry out valet services when required (e.g. delivery of linen processing laundry orders)
• Fully understands the difference in guest levels (VIPs) and Room Categories

• Must adhere to all Lost and Found procedures
• Proper follow up of HK SOPs
• Must comply with all fire evacuation procedures and first aid trainings
• Must comply with Raffles grooming standards
• To attend proper trainings and have best conduct at work

Qualifications

Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs being professional and welcoming
Excellent organizational skills and time management

Remote Work

No

Employment Type

Fulltime