Empathetic Customer Support Specialist

CYLKA CORPORATE SOCIAL RESPONSIBILITY L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service company in Dubai is seeking to hire a Customer Support Representative. This role involves maintaining a positive demeanor while assisting customers, responding promptly to inquiries, and resolving complaints efficiently. The ideal candidate should have a high school diploma and experience in customer support, along with strong computer skills and the ability to remain calm under pressure.

Qualifications

• Empathetic and professional attitude toward customers.
• Calm demeanor when handling stressed customers.
• Comfortable using computers for customer support tasks.

Responsibilities

• Maintain a positive attitude while interacting with customers.
• Respond promptly to inquiries and resolve complaints.
• Process customer orders and requests efficiently.

Skills

Empathy

Customer service

Calmness under stress

Computer literacy

Education

High school diploma or equivalent

Job description

A customer service company in Dubai is seeking to hire a Customer Support Representative. This role involves maintaining a positive demeanor while assisting customers, responding promptly to inquiries, and resolving complaints efficiently. The ideal candidate should have a high school diploma and experience in customer support, along with strong computer skills and the ability to remain calm under pressure.