Elite Banking Client Services Manager

First Abu Dhabi Bank; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in the UAE is seeking a proactive Manager Client Services to assist with daily operations and provide exceptional service to high-net-worth clients. The successful candidate will manage client queries, ensure compliance in account operations, and perform verification checks to maintain service quality. This position requires at least a university degree in business or a similar field, excellent interpersonal skills, and experience in banking. The role is full-time and office-based, with no remote work opportunity.

Qualifications

• Good understanding of banking products and services.
• Excellent interpersonal skills and a self-starter.
• Good English skills, Arabic preferable.

Responsibilities

• Provide high quality service to clients assigned.
• Assisting RMs with account openings and compliance.
• Logging and following up customer complaints.

Skills

Interpersonal skills

Communication skills

Teamwork

Problem-solving

Multilingual capabilities

Education

University degree in business/economics/marketing

Minimum of 3 years work experience in a similar field

Tools

CMS system

Audit tracking systems

Job description

A leading financial institution in the UAE is seeking a proactive Manager Client Services to assist with daily operations and provide exceptional service to high-net-worth clients. The successful candidate will manage client queries, ensure compliance in account operations, and perform verification checks to maintain service quality. This position requires at least a university degree in business or a similar field, excellent interpersonal skills, and experience in banking. The role is full-time and office-based, with no remote work opportunity.