Driver

AccorHotel; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a forward-thinking hotel group as a driver, where you will be the face of hospitality for guests. Your role will involve ensuring safe and courteous transportation while assisting guests with their needs. This position offers a unique opportunity to develop your skills within a globally recognized brand, with benefits that support your growth and well-being. Be part of a team that values excellence and customer service, while also contributing to meaningful corporate social responsibility initiatives. If you have a passion for hospitality and a commitment to service, this is the perfect opportunity for you.

Benefits

Employee benefit card for discounts

Learning programs

Talent development opportunities

Corporate Social Responsibility activities

Qualifications

• 1-3 years of experience in a 4-5 star hotel environment.
• Familiar with local roads and hospitality standards.

Responsibilities

• Pick up and drop hotel guests at predetermined locations.
• Perform daily vehicle inspections and minor maintenance tasks.
• Assist guests with luggage and provide local information.

Skills

Customer Service

Vehicle Maintenance

Local Knowledge of UAE

Communication Skills

Education

Diploma in Hospitality

Degree in Hospitality

Job description

• Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.
• Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy.
• Assist guests in the handling of luggage and large packages.
• The driver may open the car door for guests.
• Educate passengers with regard to local information.
• Performing daily pretrip and posttrip vehicle inspections.
• Performing minor maintenance tasks on the vehicles when necessary.
• Fuelling the vehicle.
• Ensuring that periodic scheduled vehicle maintenance is completed and reported.
• Documenting customer usage.
• Preparing trip reports.
• Preparing accident and incident reports as necessary.
• Assisting guests in and out of the vehicle.
• Providing other services as requested by management when not engaged in transportation service.
• Should be familiar with the roads and landmarks in the UAE (Especially Dubai).
• Should also be knowledgeable of all local rules of the road.
• Coordination and information with the Concierge Front Office and other departments.
• To effectively handle all guest requests.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned
• Carry out any other reasonable task (which may not be stated here) as requested
• Review and update the Logbook.
• Be smart well groomed and maintain a friendly and cheerful disposition all the times.
• Report regularly on happening to FOM/Doirector of Operations.
• Maintain associate relations.
• Resolve guest complaints.
• Ensure the services are up to the required standard.
• Check hotel situation occupancy functions groups and VIPs.
• Attend training classes as per schedule
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

Qualifications :

• Diploma or degree in vocational hospitality
• 1 3 years experience in 45 star Hotel

Additional Information :

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work :

No

Employment Type :

Fulltime