Door Attendant - Luxury Resort

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Dubai is seeking a Door Attendant to be the first point of contact for guests. Responsibilities include greeting guests, assisting with luggage, and providing information about amenities and services. The ideal candidate will have prior experience in customer service, exceptional communication skills, and a professional demeanor. A diploma or certificate in Hospitality Management is preferred. This position requires flexibility to work various shifts. Competitive benefits are offered as per market standards.

Qualifications

• Previous experience as a Door Attendant or in a similar customer service role.
• Exceptional interpersonal and communication skills.
• Strong customer service orientation with a passion for hospitality.
• Able to maintain professionalism and composure in a fast-paced environment.
• Flexibility to work various shifts including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests as they arrive and depart from the resort.
• Assist with luggage handling and ensure smooth check-in and check-out processes.
• Provide information about the resort's amenities, services, and local attractions.
• Maintain a clean and organized entrance area.
• Monitor the flow of guest arrivals and departures ensuring timely assistance.
• Coordinate with other departments to meet guest needs and requests.
• Adhere to all safety and security protocols to ensure guest safety.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Professionalism

Ability to lift and carry luggage

Fluency in English

Education

Diploma or Certificate in Hospitality Management

Job description

Description

Apt Resources is thrilled to present an exciting opportunity for a Door Attendant at a luxurious resort located by the stunning Red Sea. As the first point of contact for guests the Door Attendant plays a vital role in delivering an exceptional guest experience. You will be responsible for greeting guests managing arrivals and departures and providing outstanding service to ensure a memorable stay.

Responsibilities

• Greet and welcome guests as they arrive and depart from the resort
• Assist with luggage handling and ensure smooth check-in and check-out processes
• Provide information about the resort's amenities services and local attractions
• Maintain a clean and organized entrance area
• Monitor the flow of guest arrivals and departures ensuring timely assistance
• Coordinate with other departments to meet guest needs and requests
• Adhere to all safety and security protocols to ensure guest safety

Requirements

• Previous experience as a Door Attendant or in a similar customer service role preferably in a luxury hotel or resort
• Exceptional interpersonal and communication skills
• Strong customer service orientation with a passion for hospitality
• Able to maintain professionalism and composure in a fast-paced environment
• Ability to lift and carry luggage and other items as required
• Fluent in English; additional languages are a plus
• Flexibility to work various shifts including evenings weekends and holidays
• Diploma or Certificate in Hospitality Management Tourism or Customer Service

Benefits

As per market standards