Director of People Transformation & Operational Excellence

Delivery Hero; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading Delivery Services Company in Dubai is looking for a Transformation and Operational Excellence Director to enhance HR service delivery and drive data-driven culture improvements. The ideal candidate will have over 10 years of HR operations experience and a proven track record in large-scale transformation initiatives. This full-time role requires leadership and expertise in HR technology solutions, process optimization, and change management.

Qualifications

• 10+ years of experience in HR operations or process improvement.
• Experience leading large-scale transformation initiatives in HR.
• Deep understanding of HR processes and analytics.

Responsibilities

• Develop and execute transformation strategy for People Operations.
• Implement process optimizations to improve efficiency.
• Drive continuous improvement methodologies within People & Culture.

Skills

Leadership

HR Data & Analytics

Analytical skills

Process Improvement

Change Management

Project Management

Education

Bachelor’s degree in Human Resources or Business Administration

Master’s degree preferred

Tools

HRIS

Workday

SAP SuccessFactors

Oracle ServiceNow

Job description

A leading Delivery Services Company in Dubai is looking for a Transformation and Operational Excellence Director to enhance HR service delivery and drive data-driven culture improvements. The ideal candidate will have over 10 years of HR operations experience and a proven track record in large-scale transformation initiatives. This full-time role requires leadership and expertise in HR technology solutions, process optimization, and change management.