Delivery Operations Coordinator

Hotels/Restaurant; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality business in Dubai is seeking a skilled Delivery Coordinator to manage and optimize delivery orders from multiple platforms. Responsibilities include assigning drivers, tracking delivery performance, and ensuring customer satisfaction through effective communication. The ideal candidate should be highly organized, quick in communication, and familiar with various delivery platforms. Interested candidates can send their CV via email or WhatsApp for the interview process.

Qualifications

• Strong organizational skills and ability to manage multiple delivery orders.
• Effective communication skills for customer and driver interaction.
• Experience with delivery management platforms is preferred.

Responsibilities

• Manage daily delivery orders from various platforms.
• Assign orders to drivers and monitor their performance.
• Track delivery routes for timely drop-offs.
• Communicate order status with customers.
• Coordinate with kitchen and packing teams.
• Resolve delivery issues and complaints.
• Maintain delivery logs and performance reports.
• Ensure compliance with company policies and hygiene standards.

Skills

Organized

Fast communication

Familiar with delivery platforms

Job description

A hospitality business in Dubai is seeking a skilled Delivery Coordinator to manage and optimize delivery orders from multiple platforms. Responsibilities include assigning drivers, tracking delivery performance, and ensuring customer satisfaction through effective communication. The ideal candidate should be highly organized, quick in communication, and familiar with various delivery platforms. Interested candidates can send their CV via email or WhatsApp for the interview process.