Delivery & Customer Experience Coordinator

Klekktic; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A customer-focused company in Dubai is seeking a proactive Customer Experience & Operations Coordinator to manage post-sales support and ensure customer satisfaction. The ideal candidate will coordinate delivery logistics, communicate effectively with customers, and analyze feedback for continuous improvement. This role requires strong organizational skills and experience in customer service. If you're passionate about enhancing customer experiences and thrive in dynamic environments, apply now.

Qualifications

• Experience in customer service, operations, or post-sales support.
• Strong organizational and communication skills.
• Experience managing delivery timelines and logistics coordination.

Responsibilities

• Act as the main point of contact for customers after purchase.
• Manage delivery timelines and communicate clearly with customers.
• Lead customer satisfaction surveys and feedback collection.

Skills

Customer service

Organizational skills

Communication skills

Logistics coordination

Data analysis

Job description

A customer-focused company in Dubai is seeking a proactive Customer Experience & Operations Coordinator to manage post-sales support and ensure customer satisfaction. The ideal candidate will coordinate delivery logistics, communicate effectively with customers, and analyze feedback for continuous improvement. This role requires strong organizational skills and experience in customer service. If you're passionate about enhancing customer experiences and thrive in dynamic environments, apply now.