Data center PresalesSolution Engineer

Ghobash Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider is seeking a Data Center Pre-Sales Engineer to design comprehensive data center solutions. The ideal candidate will work closely with sales teams to understand customer needs, propose tailored solutions, and ensure effective integration into existing environments. Responsibilities include conducting technical presentations, responding to RFPs, and providing support on system architecture and scalability, with a focus on technologies like VMware and Hyper-V. This role offers a full-time employment opportunity in Dubai, United Arab Emirates.

Qualifications

• 5+ years in data center solutions and IT infrastructure.
• Experience with structured cabling and disaster recovery.
• Strong knowledge of computing, storage, and networking.

Responsibilities

• Design end-to-end data center solutions for clients.
• Translate customer requirements into technical proposals.
• Conduct discovery sessions to identify gaps in current systems.

Skills

Strong presentation and communication skills

Ability to simplify complex solutions

Customer‑centric and solution‑oriented approach

Excellent troubleshooting and analytical skills

Education

CDCP certification

HPE ASE / Dell DCA / Cisco CCNP / VMware VCP

Cloud & Hybrid IT certifications

Tools

VMware vSphere

Hyper‑V

Veeam

Commvault

Job description

The Data Center Pre-Sales Engineer is responsible for designing end-to-end data center solutions covering compute, storage, networking, virtualization and while also providing technical expertise in passive infrastructure and disaster recovery (DR) resiliency. You will work closely with sales teams, customers and technical stakeholders to understand business needs, propose the right solutions and ensure seamless integration into existing environments, including structured cabling, racks, power, cooling, containment and DC layout design.
The role supports sales teams by translating customer requirements into accurate technical proposals, BOQs and solution architectures.

Key Responsibilities

Presales & Technical Consultation

• Engage with customers to understand their IT infrastructure workloads and business challenges.
• Conduct discovery sessions to assess current environments and identify gaps in storage backup virtualization and DR strategies.
• Provide technical expertise on system architecture, high availability and scalability.

Solution Design & Architecture

• Design and propose multi-vendor solutions that are tailored to customer needs covering compute, storage, backup and DR.
• Architect solutions leveraging technologies from VMware, Hyper‑V, Veeam, Commvault, NetApp, Dell EMC, HPE, Pure Storage, Veritas, Zerto, Rubrik and Cohesity.
• Create high‑level and low‑level designs (HLD/LLD) for proposed solutions.
• Ensure solutions align with industry best practices for security, performance and scalability.

Technical Presentations & Demonstrations

• Conduct product demos, POCs (Proof of Concepts) and workshops for customers.
• Develop technical collateral such as presentations, whitepapers and use‑case scenarios.
• Deliver engaging presentations to both technical and non‑technical audiences.

RFP/RFI & Proposal Development

• Work with sales teams to respond to RFPs/RFIs ensuring the right mix of solutions is proposed.
• Draft Bill of Materials (BoM) and technical proposals with detailed justifications.
• Provide competitive analysis of different vendors’ solutions.

Collaboration & Knowledge Sharing

• Work with cross‑functional teams including sales, professional services and support teams.
• Engage with vendor alliances to stay updated on product roadmaps and partner certifications.
• Conduct internal training sessions for sales teams and junior engineers.

Qualifications

Technical Skills Active Data Center

• Compute platforms: HPE, Dell, Cisco UCS.
• Storage: SAN/NAS (HPE, Dell EMC, NetApp, Pure).
• Virtualization: VMware vSphere, Hyper‑V.
• HCI: Nutanix, VxRail, Azure Stack HCI.
• Backup: Veeam, Commvault.
• Networking: L2/L3 SAN (Brocade/Cisco), ToR/leaf‑spine basics.

Technical Skills Passive Infrastructure

• Structured cabling standards (Cat6/6A, Fiber OM3/OM4, SM).
• Rack and cabinet design.
• Power planning (UPS, PDU redundancy, load distribution).
• Cooling concepts (CRAC/CRAH, in‑row, hot/cold aisle containment).
• Understanding of DCIM tools.
• Knowledge of TIA‑942, Uptime, ISO standards.

Preferred Certifications

• HPE ASE / Dell DCA / Cisco CCNP / VMware VCP.
• Nutanix NCP/NSE / Veeam VMSP/VMCE.
• Storage & Backup: NetApp NCDA/NCIE, Dell EMC Proven Professional, Veeam VMCE, Commvault Certified Engineer.

Data center certifications

• CDCP

Good to Have

• Panduit/CommScope cabling knowledge.
• BICSI Installer / Technician.
• Azure/AWS certifications (foundation or associate).
• Cloud & Hybrid IT: Experience with Azure, AWS, Google Cloud in backup/DR use cases.
• AI Infrastructure.

Soft Skills

• Strong presentation and communication skills.
• Ability to simplify complex solutions for customers.
• Customer‑centric and solution‑oriented approach.
• Excellent troubleshooting and analytical skills.

Preferred Knowledge

• ITIL & Cloud: ITIL4 Foundation.
• Microsoft Azure Fundamentals, AWS Certified Solutions Architect Associate.

Additional Information

Compliance with policies and procedures based on the ISO standards adopted by CNS.

Remote Work

No

Employment Type

Full-time