Customer Services Representative

Freelancerprox; Remote; AED 40,000 - 60,000; Full time

Job summary

A leading remote services company is looking for a highly motivated Customer Services Representative to provide exceptional service from any location. This full-time remote role includes serving as the primary contact for customers, processing orders, and maintaining product knowledge. Ideal candidates should possess a high school diploma, have 1-2 years of customer service experience, and demonstrate excellent communication and problem-solving skills. Join us to enhance your career with flexible working conditions.

Qualifications

• Minimum of 1-2 years of customer service experience, preferably in a remote setting.
• Ability to work independently and in a team environment.
• Availability to work full-time, including weekends and evenings as needed.

Responsibilities

• Serve as the first point of contact for customers, responding to inquiries effectively.
• Maintain a high level of product knowledge to assist customers.
• Process orders, returns, and exchanges accurately and efficiently.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Attention to detail

Education

High school diploma

College degree preferred

Tools

Microsoft Office

CRM systems

Job description

Customer Services Representative ( Remotely )

About the job Customer Services Representative ( Remotely )

Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.

Freelan Contract is seeking a highly motivated and dedicated Customer Services Representative to join our team. As a full-time, remote employee, you will have the flexibility to work from any location while providing exceptional customer service to our clients.

Key Responsibilities:

• Serve as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
• Maintain a high level of product knowledge to effectively assist customers with their needs
• Process orders, returns, and exchanges accurately and efficiently
• Collaborate with other team members to ensure customer satisfaction and retention
• Continuously strive to improve customer service processes and procedures

Qualifications:

• High school diploma or equivalent; college degree preferred
• Minimum of 1-2 years of customer service experience, preferably in a remote setting
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficient in Microsoft Office and experience with CRM systems
• Ability to work independently and in a team environment
• Availability to work full-time, including weekends and evenings as needed