Customer Experience & Returns Specialist

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in the UAE is seeking a Shopping Experience Representative to oversee the information desk and provide excellent customer support. The ideal candidate will be detail-oriented, ensuring accuracy in cash handling and a commitment to customer satisfaction. Responsibilities include greeting customers, addressing inquiries, and helping maintain a safe environment for children. This role is crucial for the overall shopping experience.

Qualifications

• Attention to detail in cash handling and transactional accuracy.
• Commitment to customer satisfaction.
• Ability to handle inquiries and complaints effectively.

Responsibilities

• Oversee the information desk.
• Ensure customers receive friendly and professional support.
• Maintain a safe environment for children at Smaland.

Job description

A leading retail company in the UAE is seeking a Shopping Experience Representative to oversee the information desk and provide excellent customer support. The ideal candidate will be detail-oriented, ensuring accuracy in cash handling and a commitment to customer satisfaction. Responsibilities include greeting customers, addressing inquiries, and helping maintain a safe environment for children. This role is crucial for the overall shopping experience.