Crew Member

Shamal Holding; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified investment firm in Dubai, under the Five Guys umbrella, is seeking a Crew Member for the Palm Jumeirah Mall Branch. This role involves delivering exceptional customer service, maintaining cleanliness, and working collaboratively with team members. Candidates should have at least 1 year of experience in a service role and possess a High School Diploma. Adherence to brand standards and food safety practices is essential. Only shortlisted candidates will be contacted.

Qualifications

• Minimum of 1 year experience as a service crew or in a similar role with excellent customer service.
• Ability to adhere to brand standards and follow food safety practices.

Responsibilities

• Ensure delivery of the highest level of customer service in a clean environment.
• Adhere to brand standards and maintain operational cleanliness.
• Work as a team member to support other restaurant employees.

Skills

Customer service

Teamwork

Time management

Education

High School Diploma or equivalent

Job description

Overview

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of investments, experiences and assets to generate meaningful outcomes. As a global investor, asset owner and developer, we utilise our resources, know-how and connections to deliver long-term value, wherever we operate.

This role falls under our Five Guys umbrella. As our Five Guys team grows, we’re in search of a Crew Member for our Palm Jumeirah Mall Branch. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant, including Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

Responsibilities

• Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries, referring difficult queries to Managers.
• Adhere to brand standards at all times and keep up to date with Five Guys University courses.
• Be aware of the goals and targets of the restaurant and actively contribute to achieving them.
• Maintain operational and kitchen areas to exceed customer cleanliness and comfort, including restocking workstations, upkeep of restrooms and terrace areas, and daily cleaning tasks as assigned by the Line Manager.
• Follow basic standards for uniforms, grooming and punctuality; strictly follow all food safety, sanitation and hygiene requirements and practices.
• Use the company cash register accurately and maintain proper control of company assets.
• Work as a team member to support other restaurant employees with their duties.
• Carry out any other reasonable task as assigned by the management.

Preferred Educational Qualifications And Professional Certifications

• High School Diploma or equivalent.

Experience

• Minimum of 1 year experience as a service crew or in a similar role with excellent customer service.

For more information about Shamal, please visit our LinkedIn page. (Note: URL omitted in this formatted description)

Note Due to a high influx of profiles, only shortlisted candidates will be contacted.