Credit Control Officer

Madi International; Dubai; Remote; AED 60,000 - 120,000; Full time

Job summary

A financial services company is seeking a detail-oriented and proactive Credit Officer to manage customer accounts, ensure timely payments, and maintain accurate financial records. The ideal candidate will have a Bachelor's degree and 2-3 years of experience in credit control. This role requires bilingual proficiency in Arabic and strong skills in Microsoft Excel and accounting software. The position is remote from Lebanon.

Qualifications

• Minimum 2-3 years of experience in credit control, accounts receivable, or a similar role.
• Strong knowledge of credit control processes and financial principles.
• Ability to work independently and manage multiple priorities effectively.

Responsibilities

• Manage and monitor customer accounts, ensuring timely payments.
• Collect and verify client required documents and maintain files accurately.
• Process approvals for daily sales orders based on corporate credit policy.
• Prepare and review aging reports on a monthly basis.

Skills

Credit control processes

Financial principles

Bilingual (Arabic)

Problem-solving skills

Attention to detail

Microsoft Excel proficiency

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Tools

Accounting software

Job description

We are seeking a detail-oriented and proactive ArabicCredit Officer to join our team. In this role, you will be responsible for managing and monitoring customer accounts, ensuring timely payments, and maintaining accurate financial records. Working remotely from Lebanon, you will collaborate with internal teams and clients to resolve payment issues while ensuring compliance with company policies.

Key Responsibilities:

Handling Clients Accounts:

Collecting and verifying client required documents in addition to maintaining files accurately both in hard copies and on systems.

Creates new accounts (Cash/Credit) on the system based on company's credit policy and within the set time frame.

Coordinating with the accounts department to ensure RVs/returns are allocated to the relevant customer invoices.

Reporting and documentation:

Review of regulatory reports for accuracy and completeness

Credit Risk Reports Collaboration with teams in countries

Responsible for preparing and reviewing aging reports on monthly basis.

Orders Procedures:

Processes the approvals for the daily sales orders based on the set corporate credit policy.

Coordinating with the Warehouse In-charge to ensure Invoices are delivered and payments are collected on time.

Collection Process:

Enforcement of credit policies and control frameworks; Ad-hoc investigation of Credit Exposure figures and calculations.

Analysis and investigation of the daily exception reports and compilation of credit limit gaps.

Communicate with the legal and collection officer regarding unsettled invoices and discrepancies.

Ensure complete and clear communication with sales team regarding clients unsettled transactions

qualifications & Skills:

• Education: Bachelors degree in Accounting, Finance, Business Administration, or a related field.
• Experience: Minimum 2-3 years of experience in credit control, accounts receivable, or a similar role.
• Strong knowledge of credit control processes and financial principles.
• Bilingual( Arabic is a must)
• Proficiency in Microsoft Excel and accounting software.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and manage multiple priorities effectively.