Contracts Assistant

Ghobash Group; Dubai; On-site; AED 60,000 - 120,000; Part time

Job summary

A leading company in Dubai is seeking a part-time Billing Specialist responsible for managing contract setups and billing processes. This role requires no previous experience, but strong English communication skills and proficiency in MS Office are necessary. You will interact with customers and ensure timely billing while managing multiple tasks effectively. Ideal candidates will demonstrate outstanding organizational skills and the ability to adapt to various personality types.

Qualifications

• No experience required.
• Fast typing with experience in data entry.
• Knowledge of procedures and guidelines for emergency situations.

Responsibilities

• Responsible for contracts set‑up on a daily basis.
• Maintain billing sheet monthly to update meter readings.
• Submit monthly reports for billed/pending contracts.

Skills

Strong phone and verbal communication skills

Active listening

Working knowledge of MS Office

Tech-savvy

Proficient in English

Education

High School Diploma/Certificate

Tools

Oracle Software

ECI Software

Job description

Responsibilities

• Responsible for contracts set‑up on a daily basis (average 40-50 contracts per day)
• Responsible for all contracts billing on a timely basis as per the billing cycle (average monthly invoices up to 400-500)
• Maintain the billing sheet monthly to update meter readings
• Maintain the billing annexure for major customers with more than 5 devices
• Submit monthly reports for billed/pending contracts and identify key issues and problems
• Interact with customers to resolve billing issues
• Update meter readings daily for due contracts billing and follow up on pending meter readings
• Experience in Oracle & ECI Software

Qualifications

• High School Diploma/Certificate from a recognized school or institution

Experience Requirements

• No experience required
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Proficient in English (oral and written)

Skills and Knowledge

• Strong phone and verbal communication skills along with active listening
• Working knowledge of MS Office
• Tech‑savvy with knowledge of telephone equipment and relevant computer programs
• Proficient in English
• Proficiency in Microsoft Office (desired)

Attributes and Behaviours

• Outstanding communication abilities
• Customer focus and adaptability to different personality types
• Ability to multi‑task, set priorities, and manage time effectively
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking

Additional Information

• Remote Work: No
• Employment Type: Part‑time