Role Overview
Implement MRI’s property management solutions and provide property and lease management consulting services for existing and new clients throughout EMEA. Develop career into subject matter expert on client facing projects, leading discussions and implementations. Run projects from start to finish.
Responsibilities
- Familiar with real estate management business processes in either the investor or occupier space.
- Work with clients to gather requirements and implement software.
- Conduct gap analysis, document client requirements, and translate into solution design.
- Advise clients on industry best practices regarding property and lease management.
- Create business documentation including training material.
- Assist clients in software configuration, testing, training, and deployment.
- Support client and project timelines, risks, actively resolve project related issues.
- Plan, develop and deliver remote or face to face systems training programs.
- Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement software services.
- Work with a varied number of clients in different specialised sectors.
Requirements
- Degree in IT, Business, Finance, Maths, or Accounting is preferred.
- Experience in business knowledge of property and lease management principles, software implementation would be advantageous.
- Implementation or use of a property management software is a requirement. Use of Horizon or ProLease Enterprise would be advantageous, though not essential.
- Effective communication skills.
- Ability to reason logically and provide innovative solutions.
- Strong verbal and written communication skills.
- Good problem-solving skills and tenacity to resolve them.
- Good understanding of software implementation methodology.
- Confident with training or training delivery.
- Competency in Excel, Word, PowerPoint.
Other Skills/Experience
- High initiative, self-motivation, and enthusiasm.
- Strong professionalism and customer satisfaction orientation.
- Being able to demonstrate team working abilities is a must.
- Must be flexible to travel when travel is required.
Benefits
- 24 days of annual leave plus Bank Holidays.
- Generous Tuition Reimbursement Schemes.
- Gym membership reimbursement.
- Flexi scheme and early finish six times a year.
About MRI
MRI Software builds flexible, game-changing real estate software that powers thriving communities. People are at the center.
EEO Statement
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.