Community Manager

Antal International Network; Dubai; On-site; Confidential; Full time

Job summary

A leading property management firm in Dubai is seeking a Community Manager to oversee day-to-day operations of residential and commercial properties. You will ensure tenant and owner satisfaction through effective communication and problem-solving while maintaining compliance with regulatory requirements. The ideal candidate has at least 5 years of experience in building management in Dubai and excels in organizational skills.

Qualifications

• Minimum 5 years of experience with building management companies in Dubai.
• Excellent knowledge of RERA regulations and Mollak system.
• Ability to work independently and lead a team effectively.

Responsibilities

• Serve as the primary point of contact for tenants, owners, and vendors.
• Supervise and coordinate maintenance teams and support staff.
• Implement and monitor building management procedures and compliance.

Skills

Excellent communication and interpersonal skills

Proactive problem-solving abilities

Customer-centric mindset

Strong organizational and multitasking skills

Attention to detail and accuracy in documentation

Tools

MS Office

Job description

Job Title: Community Manager

Location: Dubai, UAE

Department: Property / Community Management

Reports To: Head of Operations / Property Director

Overview

The Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.

Key Responsibilities

• Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.
• Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.
• Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.
• Maintain accurate records of tenant and owner interactions, service requests, and resolutions.
• Plan and execute tenant engagement initiatives to foster a positive community environment.
• Identify operational improvements and escalate unresolved issues to senior management.
• Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.

Requirements

• Minimum 5 years of experience with building management companies in Dubai.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a proactive approach.
• Commitment to providing outstanding customer service.
• Excellent knowledge of MS Office.
• In-depth understanding of RERA regulations, Mollak system, and related compliance requirements.
• Ability to work independently and lead a team effectively.

Skills & Competencies

• Customer-centric mindset with high professionalism.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in documentation.
• Ability to handle complex tenant/owner situations with diplomacy.