Cluster Accounts Receivable & General Cashier

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated individual for a cash handling position. Responsibilities include pursuing collections, maintaining financial accuracy, and providing excellent service to guests. Candidates are required to have a high school diploma and at least one year of related work experience. This role promotes a professional working environment while addressing guests' service needs.

Qualifications

• Strong communication skills to address guest needs in a professional manner.
• Minimum of 1 year related work experience is required.
• Ability to handle cash and maintain accuracy in financial transactions.

Responsibilities

• Pursue collections and maintain accounts by contacting customers.
• Handle cash and conduct currency exchanges according to policies.
• Document and prepare reports accurately for department managers.

Skills

Customer service

Mathematical accuracy

Communication

Cash handling

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Pursue collections and keep accounts current by contacting customers via telephone or email. Determine customers ability to pay and offer appropriate payment options. Enter details of conversation and agreements into computer system. Act as primary contact for collection issues. Analyze information using computers with business processing software. Review and correct any payments posted in accounting systems. Make collection escalation recommendations to appropriate individuals when more severe efforts are needed.

Check figures postings and documents for correct entry mathematical accuracy and proper codes. Organize collect secure and maintain all cash and cash equivalents in accordance with policies and procedures. Record store access and/or analyze computerized financial information. Audit house banks periodically according to SOPs. Maintain distribute and record petty cash and cashier banks. Collect and verify cash and cash equivalents and prepare paperwork for bank deposit at prescribed times. Document prepare and distribute reports to department managers. Prepare tickets for cash banquet functions and check hotel token machines. Provide cash to guests and conduct currency exchanges in accordance with policies and procedures. Document maintain communicate and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal and regulatory audit processes and ensure compliance with SOPs.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests service needs in a professional positive and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.