Club Membership & Admin Coordinator

Confidential Careers; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading club in Dubai is looking for an Administrative Support specialist to enhance membership services. Key duties include managing membership records, onboarding new members, coordinating renewals, and providing high-level administrative support. The ideal candidate will possess excellent organizational skills and proficiency in SAP and MS Office. Previous experience in a hospitality or club environment is preferred. This role fosters strong client relationships and ensures efficient service delivery within club standards.

Qualifications

• Minimum 1–2 years of experience in administrative or membership services roles.
• Experience in a hospitality or club environment is an advantage.

Responsibilities

• Assist the Membership team with day-to-day tasks to ensure efficient service delivery.
• Maintain accurate filing systems for individual master files and membership renewal invoices.
• Prepare new joiner packs including membership card and club brochure.
• Verify each membership invoice submitted during renewal.
• Answer and direct phone calls; provide information by responding to queries.

Skills

Strong organizational and filing skills

Excellent communication and interpersonal skills

Attention to detail and accuracy

Ability to handle confidential information

Proficiency in SAP and MS Office applications

Customer service orientation

Education

High school diploma or equivalent

Diploma in administration or hospitality preferred

Tools

SAP

MS Office applications

Job description

A leading club in Dubai is looking for an Administrative Support specialist to enhance membership services. Key duties include managing membership records, onboarding new members, coordinating renewals, and providing high-level administrative support. The ideal candidate will possess excellent organizational skills and proficiency in SAP and MS Office. Previous experience in a hospitality or club environment is preferred. This role fosters strong client relationships and ensures efficient service delivery within club standards.