Clinical Supporter, Joint Replacement - Dubai

Stryker; United Arab Emirates; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading medical device company is seeking a Clinical Supporter in Dubai to provide high-quality support for Joint Replacement procedures. This role entails attending surgeries, managing inventory, and guiding surgical teams on product usage. Candidates should hold a relevant degree and possess at least 2 years of experience in a clinical environment. Strong problem-solving and communication skills are crucial, along with a commitment to patient safety. Travel is expected to be 70% of the role.

Qualifications

• Minimum 2 years of relevant experience in clinical support or a similar clinical environment.
• Experience supporting procedures in hospitals, operating rooms, or surgical settings.
• High integrity and commitment to patient safety.

Responsibilities

• Attend Joint Replacement procedures to provide in-theatre support.
• Prepare cases in advance, managing inventory and procedural requirements.
• Guide surgeons and OR teams on product use.

Skills

Communication skills

Problem-solving skills

Relationship-building skills

Attention to detail

Education

Bachelor’s degree in medical sciences, biomedical engineering, nursing, ODP/ODA, or related field

Job description

Work Flexibility: Field-based

As a Clinical Supporter, Joint Replacement (Dubai), you will play a key role in supporting hospitals and orthopedic surgeons in Dubai. You will provide high-quality clinical case support, ensure smooth procedural execution, coordinate operational needs, and deliver exceptional service for Stryker’s Joint Replacement portfolio. You will work closely with operating room teams, biomedical staff, and internal stakeholders, becoming a trusted expert in implants, instrumentation, and surgical workflows. The role may occasionally include supporting enabling technologies such as Mako where relevant.

This position is ideal for someone who thrives in the clinical environment, enjoys solving problems in fast-paced situations, and is committed to delivering best-in-class support to healthcare professionals.

Responsibilities

• Attend Joint Replacement procedures to provide in-theatre support, ensuring optimal use of Stryker implants, instruments, and workflows.
• Prepare cases in advance, managing inventory, instruments, and procedural requirements.
• Guide surgeons, OR teams, and clinical staff on safe and effective product use; support Mako workflows as needed.
• Conduct product trials, evaluations, and deliver training or workshops for healthcare professionals.
• Audit and manage theatre stock, including consignment inventory and rotation.
• Coordinate with 3PL partners and internal teams to ensure timely deliveries and operational continuity.
• Complete and submit documentation, case-order forms, and reports; capture and elevate customer feedback as needed.
• Build and maintain strong relationships with OR staff, surgeons, and clinical teams while supporting local initiatives and events.
• Collaborate with the Regional Manager and team to ensure exceptional service and identify opportunities for improvement.
• Uphold Stryker’s quality, compliance, and ethical standards in all activities.

What You Will Need

Required

• Bachelor’s degree in medical sciences, biomedical engineering, nursing, ODP/ODA, or related field
• Minimum 2 years of relevant experience in clinical support or a similar clinical environment
• Experience supporting procedures in hospitals, operating rooms, or surgical settings
• Strong communication, problem-solving, and relationship-building skills
• High integrity and commitment to patient safety
• Ability to work independently with strong attention to detail
• Proficiency in English
• Valid UAE driving license

Preferred

• Experience with Joint Replacement products or related orthopedic specialties
• Arabic language skills
• Experience within a multinational or medical device company

Diversity is important to us. We welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age, or sexual identity.

Please note that the internal job title may differ from the advertised title.

Travel Percentage: 70%