Clinical Social Worker

SEHA; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare network in the UAE seeks a qualified Social Worker to provide psychosocial support and advocacy for patients. The ideal candidate will have both a Bachelor's and Master's degree in Social Work, with experience in developing care plans and collaborating with multidisciplinary teams. This role emphasizes quality patient care through comprehensive assessments and effective resource management, ensuring compliance with health standards and regulations.

Qualifications

• Must have Bachelor's and Master's degrees in Social Work.
• Experience in patient advocacy and psychosocial support required.

Responsibilities

• Manage complex care plans and coordinate with medical teams.
• Provide psychosocial assessments and interventions for patients.
• Ensure compliance with safety and quality standards.

Skills

Patient advocacy

Crisis intervention

Psychosocial assessment

Multidisciplinary collaboration

Education

Bachelor's Degree in Social Work

Master's Degree in Social Work

Job description

Overview

Assists patients, families, and significant others with their psychological, social, environmental, financial, and emotional problems by conducting the needed psychosocial assessments related to presenting problems/concerns and by providing the necessary interventions needed to enhance patient quality of living.

About SEHA

Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi. SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals, including partnerships with global leaders in healthcare such as the Mayo Clinic.

Responsibilities

• Being involved in the daily management of workload allocation within the specialist area, considering changing demands and prioritizing caseloads.
• supervision of junior staff where appropriate and ensuring adherence to applicable rules and policies in the Section/Department/Facility.
• Taking care management responsibility for vulnerable clients, including comprehensive assessment of needs, formulation of a social care plan, identification of resources, and coordination of delivery of social care plans with relevant government or charity agencies as appropriate.
• Carrying out initial comprehensive person-centered psychosocial assessments, planning and implementing individual care strategies with the service user, caregiver, and the multidisciplinary team; updating patient file history as required by JCI.
• Advocating for the patient to ensure their expressed wishes are central when planning long-term care needs.
• Considering legal issues for patients admitted and liaising with admitting authorities (e.g., police, judicial, prosecution) and providing necessary reports for safe discharge.
• Participating in safe and effective decision making to facilitate safe, timely discharge from bedded units and community teams.
• Liaising effectively with other agencies including government and charity organizations to maintain and enhance professional relationships.
• Working with patients/families to direct them to appropriate resources and support when needed.
• Following up with psychiatric visits from other hospitals to assess patient cases and documenting conditions, examination time, and room number as required.
• Respecting the rights of the individual service user and their families, embracing values, spiritual beliefs, and customs.
• Following up with approved ER-exempted cases of needy patients and ensuring their treatment coverage is processed to the relevant department.
• Promoting awareness of social care/social work context and anti-discriminatory practice to other professionals and facilitating multidisciplinary working.
• Networking and liaising with other professionals and external organizations to provide services and challenge the best interests of the user when necessary.
• Negotiating complex needs with providers/agencies and coordinating the organization of care packages to access a wide range of resources and information.
• Promoting, enabling, and empowering individuals, families, and carers through advocacy and empowering informed life choices.
• Maintaining high standards of clinical record keeping, including electronic data entry, report writing, and professional self-governance.
• Managing exposure to distressing and emotional circumstances while maintaining concentration and mental effort.
• Maintaining confidentiality of patient, staff, and other information in line with professional codes of conduct and legislation.
• Providing crisis interventions as needed and participating in complex discharge planning with the multidisciplinary team.
• Participating in multidisciplinary team meetings to discuss and advocate for patient and family needs (physical, social, and emotional).
• Engaging in clinically appropriate psychoeducation and direct therapeutic interventions as warranted to address psychosocial needs and concerns of patients and families.

Quality & Safety

• Ensuring compliance with all safety and quality control programs and procedures as applicable.
• Ensuring compliance with environmental safety precautions and infection control measures to minimize cross-infection.
• Maintaining and enforcing confidentiality of patient information in accordance with professional codes of conduct and legislation.
• Complying with occupational health and safety policies and procedures for staff under supervision.
• Assisting in planning and developing policies that guide service implementation.
• Practicing within established policies and procedures and ensuring SOPs and Quality Assurance tests are maintained.

Education

• Delivering and participating in training and continued education sessions as required by hospital policy and DOH licensure.
• Participating in department programs/committees, hospital committees, and staff meetings.
• Assisting and participating in the orientation and training of new employees.
• Ensuring appropriate internal and external sharing of information based on governing policies and procedures.
• Maintaining professional development by attending lectures, seminars, or online education units.
• Completing regulatory requirements including licensure, certification, and mandatory training within established time frames.
• Participating in adequate clinical supervision as required for professional development.

SEHA Compliance guidelines

• Complying with Policies, Procedures, Practices of SEHA facilities and other regulatory requirements; aligning with SEHA facility policies.
• Maintaining confidentiality and safeguarding patient information.
• Promoting customer service standards and acting as a brand ambassador for the facility.
• Maintaining positive working relationships within the department and with other departments.
• Performing other duties as assigned relevant to the role.
• Adhering to Occupational Health and Safety, Materials Management, and Maintenance standards; understanding emergency preparedness plans.
• Ensuring personal effectiveness, continuous development, appropriate dress, and building partnerships for client-centered care.
• Complying with regulations related to mentoring, training, and development of UAE national staff.

Qualifications

Required:

1. Bachelors Degree in Social Work
2. Masters Degree in Social Work

Desired:

N.A.