Client Consulting Manager

Tink; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

A leading payments technology company is seeking a VCA Manager to join their consulting team in Dubai. This hybrid role involves leading consulting projects on commercial payments and driving client success through data-driven insights. Ideal candidates will have 4–6 years of relevant experience, strong analytical skills, and an undergraduate degree. Excellent communication and stakeholder management abilities are required.

Qualifications

• A recognized undergraduate degree is required.
• 4–6 years of experience in consulting, financial services, or the payments industry.
• Fluent in English; Arabic preferred but not required.

Responsibilities

• Lead consulting projects focused on commercial payment flows.
• Conduct data analysis to identify trends and improvement opportunities.
• Manage project timelines and client communications.

Skills

Consulting experience

Financial modeling

MS Excel

Stakeholder management

Written and verbal communication

Collaboration skills

Analytical skills

Education

Recognized undergraduate degree

MBA or other postgraduate degree

Tools

MS PowerPoint

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The VCA Manager (Commercial and Money Movement Services) will be a key member of the Visa Consulting & Analytics team in the Middle East, based in Dubai and covering the GCC and NALP regions. This role focuses on commercial payments and money movement services, a strategic growth area for Visa as we expand beyond consumer payments into new payments flows between businesses, individuals, and governments. We are seeking motivated professionals who are passionate about combining data-driven insights with strategic consulting to drive impact for Visa’s clients across the region.

Key Responsibilities

• Lead consulting projects or workstreams focused on commercial payment flows, using data-driven analysis to solve client challenges
• Execute project activities following Visa’s consulting delivery frameworks and methodologies to ensure quality and consistency
• Conduct data analysis, benchmarking, and market research to identify trends and improvement opportunities in clients’ commercial payments portfolio
• Translate analytical findings into actionable recommendations that enhance client performance in areas such as B2B, cross-border, and commercial card payments
• Support clients in implementing recommendations, including go-to-market strategies, process improvements, and digital adoption initiatives
• Manage project timelines, deliverables, and client communications to ensure seamless execution and stakeholder alignment
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring high satisfaction across engagements
• Support client workshops and training sessions to share best practices and implementation insights
• Collaborate and share knowledge with consulting teams in other regions to bring global best practices and innovative solutions to local clients
• Contribute to developing the CMS consulting practice through insights, methodology refinement, and thought leadership
• Collaborate with senior colleagues on complex projects and guide junior team members to ensure analytical quality and delivery excellence
• Provide ad hoc support to internal initiatives and cross-functional projects within VCA as needed
• Stay informed on emerging commercial and remittance payment trends and apply this knowledge to enhance Visa’s consulting recommendations

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Education & Professional Qualifications

• A recognized undergraduate degree is required
• MBA or other postgraduate degrees is a plus

Experience & Skills

• 4–6 years of experience in consulting, financial services, or the payments industry
• Prior experience in a strategy consulting firm or internal strategy/analytics function is a plus
• Experience in business and corporate banking and familiarity with commercial card payment solutions is a plus
• Strong analytical and financial modeling skills
• Proficiency in MS Excel and MS PowerPoint
• Excellent written and verbal communication skills
• Strong collaboration, stakeholder management, and interpersonal skills
• Fluent in English (Arabic preferred but not required)
• Self-driven, results-oriented, and adaptable to a fast-paced environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.