Cleaning Operations Leader - Field & Client Excellence

Careers International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A cleaning services company in Dubai is seeking an experienced Operations Manager to oversee daily and strategic operations. The role includes supervising a large field team, ensuring quality service delivery, managing client relationships, and implementing cleaning schedules. The ideal candidate has 5-7 years of experience in cleaning or facilities management, strong leadership abilities, and is fluent in English. This role offers an opportunity to enhance operational efficiency and improve service quality.

Qualifications

• 5-7 years of experience in cleaning/facilities management (UAE/GCC preferred).
• Strong leadership, organizational, and team coordination skills.
• Good knowledge of cleaning tools, materials, and service protocols.
• Fluent in English; strong reporting skills preferred.
• Valid UAE driving license preferred but not mandatory.
• Strong client-facing and communication abilities.

Responsibilities

• Lead and manage supervisors, drivers, and cleaners across multiple locations.
• Implement and monitor cleaning schedules and service contracts.
• Handle client acquisition, retention, and complaint resolution.
• Coordinate manpower planning, recruitment, and training.
• Ensure health and safety standards are met on all job sites.
• Manage inventory, procurement, and logistics of cleaning supplies.
• Monitor operational costs and suggest efficiency improvements.
• Generate performance and compliance reports for management.

Skills

Leadership

Organizational skills

Team coordination

Client communication

Fluent English

Tools

Cleaning tools and materials knowledge

Job description

A cleaning services company in Dubai is seeking an experienced Operations Manager to oversee daily and strategic operations. The role includes supervising a large field team, ensuring quality service delivery, managing client relationships, and implementing cleaning schedules. The ideal candidate has 5-7 years of experience in cleaning or facilities management, strong leadership abilities, and is fluent in English. This role offers an opportunity to enhance operational efficiency and improve service quality.