Chief, Baggage Operations Resilience & Compliance

Dubai Airports; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading airport management company in the UAE seeks a Head of Baggage Operations Resilience & Compliance. This role involves overseeing baggage operations to ensure a seamless passenger experience, developing operational strategies, and managing relationships with stakeholders. The ideal candidate has a Bachelor's degree and 7-10 years of relevant experience in airport management, with strong customer service skills and proficiency in Microsoft Office. This position offers opportunities for growth and innovation within a dynamic environment.

Qualifications

• 7-10 years of relevant experience in airport management and related fields.
• Experience in safety & security, facilities management, and service partner management.

Responsibilities

• Develop and implement a safe and effective operations strategy.
• Ensure infrastructure availability for duty teams.
• Manage relationships with stakeholders to meet operational goals.
• Support performance improvement activities.
• Conduct briefings and performance reviews for strategy communication.

Skills

Customer service experience

Influencing and negotiation skills

Proficiency in Microsoft Office

Education

Bachelor's degree in Business Administration/Hospitality Management/Airports & Aviation management/Terminal Operations Management

Job description

A leading airport management company in the UAE seeks a Head of Baggage Operations Resilience & Compliance. This role involves overseeing baggage operations to ensure a seamless passenger experience, developing operational strategies, and managing relationships with stakeholders. The ideal candidate has a Bachelor's degree and 7-10 years of relevant experience in airport management, with strong customer service skills and proficiency in Microsoft Office. This position offers opportunities for growth and innovation within a dynamic environment.