Chat operator

Ecojob; Ajman; On-site; AED 91,000 - 129,000; Full time

Job summary

A customer service company in Ajman, UAE is seeking a Chat Operator who will provide exceptional customer service through online chat support. The ideal candidate must be fluent in English and possess excellent communication skills. Previous experience in customer service is preferred. This position offers a competitive salary package and benefits, including free visa sponsorship and accommodation.

Benefits

Competitive salary package

Comfortable accommodation

Free visa sponsorship

Complimentary flight ticket upon contract completion

Qualifications

• Must be fluent in English, both spoken and written.
• Previous experience in customer service or online chat support preferred.
• Ability to multitask and handle multiple conversations simultaneously.

Responsibilities

• Respond promptly and professionally to customer inquiries via online chat.
• Provide accurate information and resolve customer issues.
• Build and maintain strong customer relationships.

Skills

Fluent in English

Excellent communication skills

Strong problem-solving skills

Job description

Overview

Job title: Chat Operator (English Speaking)
Location: Ajman, UAE
Profession: Customer Service
Nationality Preference: Indian

We are seeking a Chat Operator to join our team in Ajman, UAE. As a Chat Operator, you will be responsible for providing exceptional customer service through online chat support. This role is suitable for Indian nationals who are fluent in English and have excellent communication skills.

Responsibilities

• Respond promptly and professionally to customer inquiries via online chat
• Provide accurate information and resolve customer issues or concerns
• Build and maintain strong customer relationships through friendly and helpful interactions
• Work collaboratively with team members to ensure efficient and effective communication with customers
• Adhere to company policies and procedures at all times

Requirements

• Must be fluent in English, both spoken and written
• Previous experience in customer service or online chat support is preferred
• Excellent communication skills with the ability to multitask and handle multiple conversations simultaneously
• Strong problem-solving skills and ability to handle difficult situations with calmness and empathy
• Must be willing to work flexible hours as per business need

What We Offer

• Competitive salary package with additional benefits
• Comfortable accommodation provided by the company
• Free visa sponsorship
• Complimentary flight ticket upon completion of contract