Center Manager

Caliberly; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Dubai seeks an experienced Center Manager to oversee operations, ensure high-quality patient services, and manage a multidisciplinary team. This leadership role involves maintaining compliance with healthcare regulations, driving service excellence, and achieving financial targets. The ideal candidate has 5-8 years of healthcare management experience and a relevant degree. The position offers competitive compensation and opportunities for professional growth in a collaborative environment.

Benefits

Competitive compensation and benefits

Professional development opportunities

Collaborative work environment

Qualifications

• 5–8 years of experience in healthcare operations or center management.
• Strong understanding of healthcare regulations and clinical workflows.
• Experience managing multidisciplinary teams.

Responsibilities

• Manage daily center operations ensuring patient-focused service delivery.
• Lead and manage clinical and administrative staff effectively.
• Drive continuous improvement initiatives for patient experience.

Skills

Operational efficiency

Team management

Financial acumen

Compliance knowledge

Patient services

Education

Bachelor's degree in Healthcare Management, Business Administration, or related field

Job description

JobTitle -Center Manager

About the Role

We are seeking an experienced and results-oriented Center Manager to oversee the day-to-day operations, performance, and growth of a healthcare center. This role is responsible for ensuring high-quality patient services, operational efficiency, regulatory compliance, and effective team management while driving service excellence and sustainable business performance.

Key Responsibilities

Center Operations & Service Delivery

• Manage daily center operations to ensure smooth, efficient, and patient-focused service delivery.
• Ensure adherence to clinical, operational, and quality standards.
• Monitor patient flow, appointment scheduling, and service turnaround times.

Team Leadership & Workforce Management

• Lead, motivate, and manage clinical and administrative staff.
• Ensure adequate staffing, duty rosters, and performance management.
• Foster a collaborative and professional work environment.

Patient Experience & Quality Management

• Ensure high standards of patient care, safety, and satisfaction.
• Address patient feedback, complaints, and service issues promptly and effectively.
• Drive continuous improvement initiatives to enhance patient experience.

Financial & Business Performance

• Manage center budgets, expenses, and revenue targets.
• Monitor financial performance, billing accuracy, and cost control.
• Identify opportunities to improve profitability and service utilization.

Compliance & Governance

• Ensure compliance with healthcare regulations, licensing requirements, and internal policies.
• Maintain accurate records, reports, and documentation.
• Coordinate audits, inspections, and regulatory submissions.

Stakeholder & Community Engagement

• Coordinate with doctors, partners, vendors, and external service providers.
• Support marketing and outreach initiatives to grow patient volumes.
• Represent the center in community and stakeholder engagements.

Qualifications & Experience

• Bachelors degree in Healthcare Management, Business Administration, or a related field.
• 5–8 years of experience in healthcare operations or center management.
• Strong understanding of healthcare regulations, clinical workflows, and patient services.
• Experience managing multidisciplinary teams.
• Financial acumen with experience in budgeting and operational reporting.
• Strong leadership, communication, and problem-solving skills.

Key Competencies & Behaviours

• Patient-centric and service-oriented mindset
• Strong operational and organizational skills
• Leadership and team management capability
• Ability to manage multiple priorities in a fast-paced environment
• High level of integrity and accountability
• Continuous improvement and quality-driven approach

What We Offer

• Competitive compensation and benefits
• Leadership role with operational responsibility
• Opportunity to drive service excellence and center growth
• Collaborative and patient-focused work environment
• Professional development and career growth opportunities

Apply now!