Casual Body Beauty Therapist

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality company in Abu Dhabi seeks an experienced Spa Receptionist to deliver exceptional customer service in a luxury setting. Responsibilities include scheduling reservations, assisting guests, coordinating with team members, and ensuring satisfaction. The ideal candidate will possess a high school diploma, luxury hotel experience, and at least one year in a similar role. Join a dedicated team and contribute to unforgettable guest experiences.

Qualifications

• At least 1 year of previous experience in a similar position.
• Luxury hotel experience is required.

Responsibilities

• Provide professional service and welcome guests.
• Schedule reservations and ensure guest/member satisfaction.
• Assist with administrative duties and maintain daily operations.
• Control entry to restricted areas and handle payments.

Skills

Excellent team player

Great communication skills

Passion for excellent service

Education

High School diploma

Job description

• To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make up is a requirement for female therapists & hair up as per the standard.
• To provide courteous and professional service at all times.
• Welcome Guests greet Guests and Members explain and upsell the facilities products and services available. Be proactive and ascertain individual needs. Give tours of the Spa as required.
• Answers all telephone communication within three rings while observing standards etiquette and professionalism at all times.
• Schedule reservations of Spa and salon services and coordinate team memberss schedule to ensure prompt service.
• Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the Spas first priority.
• Assist with administration duties: filing products supply inventory updating Guests profile and other required to support management and operations.
• Provide accurate information about facilities in person and via telephone.
• To report all problems or complaints related to the Spa. Communicate via logbook daily briefings and staff meetings depending upon urgency.
• To liaise with all related departments such as confirm reservations process engineering requests and maintain cleanliness. Record in appropriate logbook any guest requests complaints or engineering requests.
• To understand all current activities and promotions within the Anantara Spa and the Hotel.
• Maintain daily operations including opening operating and closing procedures. Consistently fill in the reception and reservation checklists.
• Participate in any scheduled training programs and attend the internal Spa meetings.
• Control entry into all areas by restricting all unauthorized individuals.
• Collect money or other suitable payment from guests for all services and products rendered.
• Operate Spas operating system (Spa Booker)
• Perform clerical duties.
• Maintain office files and records.

Qualifications

• High School diploma
• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills

Additional Information

Relocate to remote area

Remote Work

No

Employment Type

Fulltime