Card Center Operations Leader - Strategy & Risk

ADIB Group; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a Head of Card Center Operations to oversee all aspects of card services. The candidate will be responsible for developing strategies, managing compliance, and leading a team to ensure operational excellence and improve customer experiences. The ideal candidate should possess extensive experience in card operations, along with a relevant degree. This role also requires strong leadership and analytical skills, with a focus on technology integration and fraud prevention.

Qualifications

• Extensive experience in card operations, banking or financial services.
• Several years in a managerial or leadership role.
• In-depth understanding of card services and regulatory compliance.

Responsibilities

• Develop and implement strategies to enhance card services.
• Oversee daily card operations including issuance and transaction processing.
• Ensure compliance with regulatory requirements and manage risks.
• Lead and mentor a team of professionals.
• Monitor and improve financial performance of the card center.
• Implement technology solutions to streamline operations.
• Develop measures to prevent fraud.

Skills

Leadership

Analytical

Communication

Technical proficiency

Education

Bachelor's degree in finance or business administration

MBA or advanced degree

Job description

A leading financial institution in Abu Dhabi is seeking a Head of Card Center Operations to oversee all aspects of card services. The candidate will be responsible for developing strategies, managing compliance, and leading a team to ensure operational excellence and improve customer experiences. The ideal candidate should possess extensive experience in card operations, along with a relevant degree. This role also requires strong leadership and analytical skills, with a focus on technology integration and fraud prevention.