Car Buying Onboarding Specialist — Health & Holidays

Kavak GCC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive e-commerce platform in Dubai is seeking a motivated Supply Onboarding Agent. In this role, you'll assist customers in their car buying journey by guiding them through the onboarding process, addressing inquiries, and providing education on financing options. We're looking for candidates with strong communication and organizational skills, ideally with experience in customer service or automotive sales. Competitive salary and benefits provided in a dynamic team environment.

Benefits

Health insurance

Life insurance

26 working days of holidays

Preferential price for retail cars after probation

Competitive base salary with incentives

Qualifications

• Previous experience in customer service or onboarding, preferably in automotive or sales.
• Strong verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Guide customers through the onboarding process including setting up accounts.
• Address customer inquiries via phone, email, or chat.
• Explain car buying process and financing options to customers.
• Accurately record customer information in CRM.

Skills

Customer service experience

Communication skills

Organizational skills

CRM tools proficiency

Problem-solving skills

Tools

CRM software

Job description

A leading automotive e-commerce platform in Dubai is seeking a motivated Supply Onboarding Agent. In this role, you'll assist customers in their car buying journey by guiding them through the onboarding process, addressing inquiries, and providing education on financing options. We're looking for candidates with strong communication and organizational skills, ideally with experience in customer service or automotive sales. Competitive salary and benefits provided in a dynamic team environment.