Car Buyer Onboarding Specialist

KAVAK; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading car buying company in Dubai is seeking a motivated Supply Onboarding Agent to assist customers through their car buying journey. This role involves guiding customers in the onboarding process, addressing inquiries, and providing clear instructions on paperwork. The ideal candidate should have excellent communication skills, strong organizational abilities, and customer-first mindset. Knowledge of the automotive industry is an advantage. Competitive salary and benefits offered, including health and life insurance.

Benefits

Health insurance

Life insurance

26 working days of holidays

Preferential price for retail cars after probation

Qualifications

• Previous experience in customer service, onboarding, or a related role.
• Attention to detail and proficiency in managing tasks effectively.
• Passion for the automotive industry is a plus.

Responsibilities

• Guide customers through the onboarding process and document submission.
• Address customer inquiries via phone, email, or chat.
• Educate customers on financing options and related services.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Ability to manage multiple tasks

Problem-solving skills

Customer-first mindset

Tools

CRM tools

Basic digital platforms

Job description

A leading car buying company in Dubai is seeking a motivated Supply Onboarding Agent to assist customers through their car buying journey. This role involves guiding customers in the onboarding process, addressing inquiries, and providing clear instructions on paperwork. The ideal candidate should have excellent communication skills, strong organizational abilities, and customer-first mindset. Knowledge of the automotive industry is an advantage. Competitive salary and benefits offered, including health and life insurance.