Branch Operations Supervisor

Omorfia Group; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A beauty service provider in Ras al-Khaimah is seeking an experienced Female Salon Supervisor to manage daily operations. The ideal candidate will oversee staff, ensure excellent customer service, and maintain salon standards. They should have 2-3 years of supervisory experience in the beauty industry and strong leadership skills. The role requires proficiency in English and Arabic, along with problem-solving capabilities. A competitive salary range of AED 5,000-7,500 is offered.

Qualifications

• Minimum 2–3 years’ experience in a supervisory role within a salon/spa/beauty industry.
• Strong leadership and people management skills.
• Excellent communication skills in English (Arabic is a must).

Responsibilities

• Supervise day‑to‑day salon operations and ensure smooth workflow.
• Lead, motivate, and manage the salon team to achieve performance and service standards.
• Handle staff scheduling, attendance, and training support.
• Ensure excellent customer service and handle client feedback or concerns professionally.
• Monitor salon cleanliness, hygiene, and adherence to brand standards.
• Track inventory, manage stock levels, and coordinate with suppliers.

Skills

Leadership

Communication Skills

Customer Orientation

Problem Solving

Job description

Role Overview

We are seeking a motivated and experienced FemaleSalon Supervisor to oversee daily operations, manage staff, and ensure exceptional customer service. The role requires strong leadership, organizational skills, and hands‑on knowledge of salon services.

Key Responsibilities

• Supervise day‑to‑day salon operations and ensure smooth workflow.
• Lead, motivate, and manage the salon team to achieve performance and service standards.
• Handle staff scheduling, attendance, and training support.
• Ensure excellent customer service and handle client feedback or concerns professionally.
• Monitor salon cleanliness, hygiene, and adherence to brand standards.
• Track inventory, manage stock levels, and coordinate with suppliers.
• Support the Salon Manager in achieving sales and service targets.

Requirements

• Minimum 2–3 years’ experience in a supervisory role within a salon/spa/beauty industry.
• Strong leadership and people management skills.
• Excellent communication skills in English (Arabic is a must).
• Customer‑oriented with problem‑solving abilities.
• Knowledge of salon services and beauty trends preferred.

Salary Range – AED 5,000-7,500