Branch Manager

Seven House Family; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading wellness brand in Dubai is seeking an experienced Branch Manager to oversee daily operations and ensure seamless service delivery. The ideal candidate will lead cross-functional teams, maintain high customer service standards, and monitor financial performance. Applicants should have a strong hospitality background, leadership abilities, and proficiency in English. The role offers a competitive salary, attractive benefits, and opportunities for career growth within an innovative environment.

Benefits

Competitive salary

50% discount at the club's café

Full access to wellness facilities and classes

UAE Visa for 2 years

Medical insurance coverage

30 days of annual leave

Yearly flight tickets to home country

Qualifications

• Proven experience in hospitality.
• Strong leadership, organizational, and communication skills.
• A client-focused mindset with a commitment to delivering exceptional experiences.
• Ability to multitask and thrive in a fast-paced high-standard environment.
• Fluency in English; additional languages are a plus.

Responsibilities

• Oversee daily operations of the branch to ensure seamless service delivery.
• Lead and manage cross-functional teams across departments.
• Maintain high standards of customer service and client satisfaction.
• Ensure adherence to company policies and quality standards.
• Collaborate with HQ teams on sales targets and marketing activities.
• Monitor financial performance and operational KPIs.
• Address client concerns with professionalism.
• Uphold the brand image in every detail.

Skills

Leadership

Organizational skills

Communication

Client-focused mindset

Multitasking

Fluency in English

Job description

Seven Wellness Club is expanding and we are looking for a dynamic and driven Branch Manager to lead one of our premier locations. If you re passionate about wellness leadership and delivering exceptional client experiences this is your opportunity to join a fastgrowing premium wellness brand.

• Oversee daily operations of the branch to ensure seamless service delivery and operational excellence.
• Lead motivate and manage crossfunctional teams across departments (Front Desk Spa Valet F&B Housekeeping).
• Maintain high standards of customer service and client satisfaction.
• Ensure adherence to company policies SOPs and quality standards.
• Collaborate with HQ teams on sales targets marketing activities and staff training.
• Monitor financial performance and operational KPIs for the branch.
• Address client concerns with professionalism and swift resolution.
• Ensure the branch upholds the Seven Wellness Club brand image in every detail.

Requirements

• Proven experience in hospitality
• Strong leadership organizational and communication skills.
• A clientfocused mindset with a commitment to delivering exceptional experiences.
• Ability to multitask and thrive in a fastpaced highstandard environment.
• Fluency in English; additional languages are a plus.

Why Join Seven

• Be part of a growing visionary wellness brand.
• Work in a supportive teamoriented environment that values innovation and excellence.
• Attractive compensation package and benefits.
• Opportunities for career growth and development across the group.

Benefits

Competitive Salary: Competitive salary package commensurate with qualifications and experience
F&B Discount: 50% discount at the clubs caf "The DOSE By Silvena" for all food and beverages items produced in house
Full Access to SEVENs Club & Classes: Full access to SEVENs facilities and a wide range of fitness classes.

UAE Employment benefits:
UAE Visa for 2 years
Medical insurance coverage
30 days of annual leave
Yearly flight tickets to home country