Boutique Manager (Premium Chocolate)

Virtucruit; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury chocolate brand in Dubai seeks a Boutique Manager to lead their flagship store. Responsibilities include managing P&L, ensuring exceptional client experiences, and nurturing a high-performing team. Ideal candidates will have at least 7 years in retail management, with a strong background in luxury, and fluency in English. Proficiency in Arabic or French is an advantage. This role offers a unique opportunity to embody the brand's luxury standards and drive its success.

Qualifications

• Minimum 7 years of experience in retail management.
• 3+ years in a luxury flagship environment.
• Fluent in English; proficiency in Arabic or French is a plus.
• Excellent interpersonal and leadership skills.

Responsibilities

• Own the full boutique P&L and manage sales targets.
• Drive personalized and memorable client service experiences.
• Lead and develop a team of sales advisors and supervisors.
• Ensure compliance with safety standards and loss prevention practices.

Skills

Sales Growth

Team Performance

Operational Excellence

P&L

Leadership

Customer Excellence

Planning

Compliance

Decision-Making

Attention To Detail

Job description

Foreground is partnering with a premium chocolate house in the UAE to appoint a Boutique Manager to lead the operations of one of the brands most prestigious locations.

This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.

Role Overview:

The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.

Key Responsibilities:

• Own the full boutique P&L, including sales targets, budget planning, and cost control
• Drive the overall client journey, ensuring personalized and memorable service experiences
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
• Implement brand directives on visual merchandising, store layout, and seasonal presentations
• Analyze sales data, client behavior, and team performance to inform decision-making
• Ensure compliance with internal SOPs, safety standards, and loss prevention practices
• Act as the key point of contact for internal departments including merchandising, marketing, and training
• Represent the boutique in management meetings, contributing operational insights and team feedback
• Champion a culture of continuous improvement, staff development, and customer excellence

Candidate Profile:

• Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment
• Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
• Deep understanding of premium customer behaviors, retail trends, and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
• Fluent in English; proficiency in Arabic or French is a plus
• Presentable, articulate, and naturally confident in engaging with high-profile clientele

Required Skills:

• Sales Growth
• Team Performance
• Prevention
• Operations
• Compliance
• Clarity
• Operational Excellence
• P&L
• Cost Control
• French
• Arabic
• Attention To Detail
• Decision-Making
• Retail
• Continuous Improvement
• Merchandising
• Presentations
• Planning
• Marketing
• English
• Leadership
• Training
• Sales Management