Bilingual Receptionist — German/Russian | Flexible Scheduling

RIXOS; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a dedicated front office professional to handle guest check-ins and check-outs, manage bookings, and provide excellent service. The ideal candidate must be fluent in German and Russian, possess a high school diploma, and have experience in front office operations. The role offers competitive salary, training opportunities, and comprehensive health benefits.

Benefits

Competitive salary and compensation

Training and development opportunities

Health and wellness benefits

Employee recognition programs

Work-life balance policies

Transportation services

Uniforms and dress code

Employee wellness programs

Qualifications

• High proficiency in customer service and communication.
• Commitment to sustainable practices and compliance with regulations.

Responsibilities

• Process guest arrivals and departures efficiently.
• Manage room bookings and guest inquiries.
• Address guest needs and provide solutions promptly.
• Ensure accurate billing and payment processes.
• Coordinate with other departments for guest satisfaction.

Skills

Prior experience in front office operations

Excellent customer service skills

Proficiency in property management systems

German language proficiency

Russian language proficiency

Education

High School diploma or equivalent

Job description

A luxury hotel chain in Abu Dhabi is seeking a dedicated front office professional to handle guest check-ins and check-outs, manage bookings, and provide excellent service. The ideal candidate must be fluent in German and Russian, possess a high school diploma, and have experience in front office operations. The role offers competitive salary, training opportunities, and comprehensive health benefits.