Bilingual Front Desk Agent — Arabic & French

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality chain is seeking a Front Office Associate in Abu Dhabi. The role involves overseeing check-ins, managing guest inquiries, resolving complaints, and maintaining a welcoming atmosphere. Ideal candidates will have a degree in Hotel Management and at least one year of experience in a similar role. The position offers competitive salary, training opportunities, and health benefits, despite no remote work options.

Benefits

Competitive salary

Health insurance

Training programs

Career advancement opportunities

Wellness programs

Transportation services

Qualifications

• Minimum 1 year experience in a similar role at a star hotel.
• Strong ability to handle guest complaints effectively.
• Familiarity with hotel operations and procedures.

Responsibilities

• Register and process check-ins and check-outs for guests.
• Handle guest complaints and requests promptly.
• Maintain cleanliness and neatness of the front office area.

Skills

Customer service

Cash handling

Problem-solving

Communication

Multitasking

Education

University Degree in Hotel Management

Job description

A leading hospitality chain is seeking a Front Office Associate in Abu Dhabi. The role involves overseeing check-ins, managing guest inquiries, resolving complaints, and maintaining a welcoming atmosphere. Ideal candidates will have a degree in Hotel Management and at least one year of experience in a similar role. The position offers competitive salary, training opportunities, and health benefits, despite no remote work options.