Bilingual Call Center Agent – Arabic & English

Fonte Vallechiara; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service-oriented company is seeking a motivated Call Center Agent who speaks both Arabic and English. This role involves handling inbound and outbound calls, responding professionally to inquiries, and providing accurate information about services. Ideal candidates must possess excellent communication skills, be able to handle pressure, and have basic computer knowledge. A salary of Dhs 3,500/- (All Inclusive) is offered for this position.

Qualifications

• Fluent in Arabic and good English communication skills.
• Experience in call center or customer service roles preferred.
• Ability to remain calm under pressure with difficult customers.

Responsibilities

• Handle inbound and outbound customer calls in Arabic and English.
• Respond to customer inquiries and complaints professionally.
• Provide accurate information about products/services.

Skills

Fluency in Arabic

Communication skills in English

Listening skills

Problem-solving skills

Tools

CRM systems

MS Office

Job description

A customer service-oriented company is seeking a motivated Call Center Agent who speaks both Arabic and English. This role involves handling inbound and outbound calls, responding professionally to inquiries, and providing accurate information about services. Ideal candidates must possess excellent communication skills, be able to handle pressure, and have basic computer knowledge. A salary of Dhs 3,500/- (All Inclusive) is offered for this position.