Bilingual Admissions & Enrollment Specialist

GEMS AMERICAN ACADEMY - ABU DHABI; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An educational institution in the UAE seeks a dedicated Admissions Support Officer to assist the Registrar in the enrollment process. Candidates should have a college degree and a minimum of two years of experience in customer service. Fluency in Arabic and English, along with strong interpersonal and time management skills, are critical. The role includes maintaining student records, facilitating enrollment processes, and ensuring compliance with educational regulations.

Qualifications

• Proven success in customer service roles, ideally in an educational context.
• Minimum two years of experience in a customer service focused role.
• Solid time management skills with a capacity for multi-tasking.

Responsibilities

• Support the Registrar with enrollment processes and ensure compliance.
• Maintain the student information database with accuracy.
• Follow-up on outstanding offers and manage student assessments.

Skills

Meeting sales targets

Relationship management

Effective communication in Arabic and English

Interpersonal skills

Education

College Degree (BA or BSc)

Tools

Microsoft Office

Job description

An educational institution in the UAE seeks a dedicated Admissions Support Officer to assist the Registrar in the enrollment process. Candidates should have a college degree and a minimum of two years of experience in customer service. Fluency in Arabic and English, along with strong interpersonal and time management skills, are critical. The role includes maintaining student records, facilitating enrollment processes, and ensuring compliance with educational regulations.