Bell Attendant

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Abu Dhabi is seeking a dedicated Guest Assistant to help guests during check-in/check-out and provide support throughout their stay. Responsibilities include assisting with luggage, ensuring legal compliance, and maintaining guest satisfaction. Ideal candidates will have strong communication skills and previous hospitality experience. The position offers a competitive salary, training opportunities, and a focus on career advancement in a supportive work environment.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Comprehensive Health Insurance

Employee Recognition Programs

Work-Life Balance Policies

Provision of Uniforms

Participation in Social Events

Transportation Services

Employee Wellness Programs

Qualifications

• Strong commitment to sustainability and eco-friendly practices.
• Ensure compliance with legal and safety regulations.
• Maintain proper food safety and hygiene standards.

Responsibilities

• Help guests with luggage during check-in and check-out.
• Accompany guests to their rooms and explain features.
• Handle guest requests for deliveries or special items.
• Maintain presence in the lobby to assist guests.
• Provide support to valet services as needed.

Skills

High School diploma or equivalent

Previous hospitality experience preferred

Physical fitness for lifting and moving luggage

Good communication and customer service skills

Professional appearance and demeanor

Job description

Guest Assistance: Help guests with luggage during check-in and check-out.

Escort: Accompany guests to their rooms explain room features and amenities.

Delivery: Handle guest requests for deliveries messages or special items.

Lobby Presence: Maintain an attentive presence in the lobby to assist guests.

Valet Support: Provide support to valet services as needed.

Qualifications

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency minimizing waste and promoting eco-friendly social and ethical initiatives. Align with the hotels broader ESG (Environmental Social and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements international standards health and safety regulations policies ISO standards and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing storage handling maintenance communication and preparation practices across all departments.

Skills

• High School diploma or equivalent.
• Previous hospitality experience preferred.
• Physical fitness for lifting and moving luggage.
• Good communication and customer service skills.
• Professional appearance and demeanor.

Additional Information

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work

No

Employment Type

Full-time