Banquet Operations Lead — Luxury Event Service

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader in Abu Dhabi is seeking an Assistant Banquet Manager responsible for overseeing food and beverage set-up during banquet functions. The ideal candidate should have a positive attitude, strong organization skills, and a commitment to delivering exceptional customer service. Successful candidates will lead a team and engage with clients effectively, ensuring a high-quality service experience.

Responsibilities

• Supervise food and beverage service throughout banquet functions.
• Assist with planning, organizing, and executing all banquet functions.
• Greet and welcome client representatives and guests.
• Participate in and lead department meetings.
• Process banquet checks accurately and efficiently.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic/non-alcoholic beverages in accordance with regulations.

Skills

Positive attitude

Administration and organization skills

Listening to suggestions and critics

Commitment to high standard customer service

Initiative

Teamwork

Ability to lead people

Good communication

Education

Experience in hotel

Experience in similar function

Job description

An Assistant Banquet Manager is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing

As an Assistant Banquet Manager you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you will be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning organizing and execution of all banquet functions including but not limited to breakfast coffee breaks luncheons dinners cocktail receptions galas etc.
• Greet and welcome client representative and guests responding to requests in a timely friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
- Ensure guest satisfaction throughout the meal service- Serve alcoholic/non-alcoholic beverages in accordance with federal state local and company regulations

What are we looking for

A Banquet Captain at Hilton is always working on behalf of our guests and clients and as team with your coworkers. To fulfill this role successfully you need to have the attitude behaviour skills and the following values:

• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

• Experience in hotel preferably in luxury brand.
• Experience in similar function

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Required Experience:

Manager