Backbone Technical Program Manager UAE

Amazon; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A global tech company in the United Arab Emirates is seeking a Program Manager to oversee longhaul backbone leased capacity planning across APAC and EMEAI. The ideal candidate will have extensive vendor management and technical infrastructure experience, alongside a capability to drive process improvements and tackle data quality initiatives. This role demands collaboration with various internal teams and a focus on strategic vendor relationships to optimize operational efficiency.

Qualifications

• 5 years of vendor and project management experience.
• 3 years of technical infrastructure management experience.
• Knowledge of best practices for infrastructure management.

Responsibilities

• Manage the longhaul backbone leased capacity delivery plan across APAC EMEAI.
• Track approved network plans with internal stakeholders.
• Drive process improvements through tool optimization and automation.

Skills

Vendor management

Technical infrastructure management

Process improvement through automation

Software scripting (Python)

Data quality improvement

Job description

Key Job Responsibilities

• Serve as a key member of the Rest of World backbone team managing the longhaul backbone leased capacity delivery plan across APAC EMEAI
• Manage and track approved network plans with internal stakeholders and planners until infrastructure is in service
• Provide the regional managers with regular updates through standardized reporting mechanisms
• Drive process improvements through tool optimization and automation
• Drive data quality improvement initiatives and implement standardized processes for leased capacity management
• Maintain accurate records of leased capacity agreements costs and capacity utilization across regions
• Vendor management to ensure timely delivery accurate documentation and measure progress through quality KPIs
• Develop quality management programs that track defects mitigate risks standardize root cause analysis and implement KPIs to rate vendor success
• Manage relationships with providers and maintain strategic business alignment
• Interface with internal stakeholders Business Development Network Planning Finance and Engineering teams to align on the requirements
• Coordinate with internal teams to ensure proper handover and documentation
• Understand technical components for network connectivity including ILA requirements and power specifications
• Proficient in software scripting Python or equivalent for developing tools to enhance data aggregation and reporting activities
• Leverage AI tools to develop document creation processes autocoding and support advanced decisionmaking capabilities

Basic Qualifications

• UAE National with family book
• 5 years vendor and project management experience
• 3 years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies related to infrastructure i.e. network data center hardware software
• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• Knowledge and experience with submarine cable systems
• Experience interacting with and guiding senior management within a company and working across commercial technical domestic and international arms of an organization
• Ability to merge traditional project management with agile processes
• Experience in automation operational excellence or continuous improvement techniques

Program Manager UAE • United Arab Emirates